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PagerDuty

PagerDuty is an incident management platform that helps IT and DevOps teams monitor and resolve critical issues. Connecting PagerDuty to NeuBird enables real-time alert management and automated incident response.

Permission Required

The API key must be from a user that has write access to create status updates on incidents and add notes to incidents.

Sign in to your PagerDuty dashboard and follow the instructions below:

  1. Navigate to My Profile: On the top right corner of your dashboard, click the profile icon, then navigate to My Profile.

    PagerDuty profile menu showing My Profile option

  2. Locate User Settings: In the Profile page, click on the User settings tab.

    PagerDuty User Settings tab

  3. Create a new API User Token: On the User Settings page, click the button labeled Create API User Token.

    PagerDuty Create API User Token button

  4. Input Description: Provide a description for the API token and click the Create token button.

    PagerDuty user token description dialog

  5. Copy and save your new API User Token.

    Copy and save the PagerDuty API user token

Important

Save your API key somewhere safe. You will not be able to retrieve it after closing this dialog.

FieldRequiredDescription
NameYesA descriptive name for this connection
DescriptionNoAn overview of what this connection is used for
API KeyYesThe PagerDuty API User Token created in the steps above

For general instructions on creating and managing connections, see the Connections Overview.