Firehydrant

Connecting FireHydrant to NeuBird enables automated incident creation, response coordination, and post-incident analysis. This connection allows NeuBird alerts to flow directly into FireHydrant, ensuring incidents are tracked, triaged, and resolved efficiently.

With the FireHydrant integration, you can:

• Automatically create and update incidents in FireHydrant from NeuBird alerts
• Sync incident metadata such as severity, affected service, and timestamps
• Maintain consistent communication and response workflows
• Generate post-incident reports with complete alert context from NeuBird

Create a FireHydrant API Key

Try the interactive demo below to walk through the setup process.

1. Open FireHydrant settings

   • Sign in to your FireHydrant account.
   • From the top menu, open Settings then click on API Keys under the Integrations section.

   

2. Create a new API key

   • Click + Create API key.

   

   • Give the key a clear, descriptive name and optional description (for example NeuBird - <env> - <date>).
   • Ensure you enable the Write access toggle (this allows NeuBird to post updates on the incident timeline and post RCA after investigations are complete).
   • Click Save. The generated token will be displayed — copy it now because it will not be shown again.

   

Important

FireHydrant API keys are issued as organization-level tokens and carry Owner-level privileges. Creating or managing API keys requires admin/Owner permissions in FireHydrant. Treat keys as highly privileged secrets.

Connection Fields

Field	Required	Description
Name	Yes	A descriptive name for this connection
Description	No	An overview of what this connection is used for
API Key	Yes	The FireHydrant API key created in the steps above (with write access enabled)

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For general instructions on creating and managing connections, see the Connections Overview.