Alert Context
Overview
Section titled “Overview”The Alert Context view shows the full details of the alert that triggered this investigation. It provides the original alert summary, metadata from the source platform, an impact assessment, identified risk factors, and a timeline of how the alert was detected and investigated. Use this view to understand what triggered the investigation and the context the agent started with.
Alert Summary
Section titled “Alert Summary”The top of the view shows the alert’s description as provided by the source platform. This is the same text that was sent to the agent when the investigation was triggered.
Alert Metadata
Section titled “Alert Metadata”A structured card showing key details about the alert:
- Name — the alert title as it appears in the source system
- Priority — the severity level (e.g., High, Medium, Low) with a color-coded badge
- Origin — which monitoring platform detected the alert (e.g., PagerDuty, Prometheus)
- Alert ID — the unique identifier in the source system (e.g.,
pagerduty:8768) - Platform — the integration type with its icon
- Created — when the alert was first created
You can Copy details to clipboard or Share the alert context using the buttons below the metadata card.
Impact
Section titled “Impact”A summary of the alert’s impact on your services. This is generated by the enrichment pipeline when the alert is first ingested and describes which services are affected and the potential blast radius.
Risk Factors
Section titled “Risk Factors”A list of risk factors identified during alert enrichment. These highlight conditions that may increase the likelihood of recurrence or escalation, such as unresolved upstream dependencies or services in the critical path.
Detection and Response
Section titled “Detection and Response”A timeline showing the key moments from detection to investigation:
- Detected — when the source platform first fired the alert
- Investigation triggered — when the NeuBird agent started investigating
- Trigger prompt — the exact text sent to the agent, so you can see what context it was given
Raw Alert
Section titled “Raw Alert”The right panel shows the complete raw alert payload as JSON. This is the unmodified data received from the source platform. Click Copy to copy the full JSON to your clipboard. This is useful for debugging or cross-referencing with the source system.