Choosing an Interface
Neubird has three interfaces that connect to the same investigation engine. Each is designed for a different workflow. You can use one or all of them — they complement each other.
Neubird Platform
Section titled “Neubird Platform”The web-based interface for teams managing production operations.
Best for: Team collaboration, connection management, automated investigation sessions, reviewing investigation history.
Key capabilities:
- Manage connections to 30+ cloud providers, monitoring tools, and incident management platforms
- Create projects to organize services and resources
- Run interactive investigation sessions in the browser
- Set up automated investigation sessions triggered by PagerDuty, Datadog, or AWS alerts
- Define investigation instructions and runbooks
- Review session history and share findings with your team
Start here if: You’re setting up Neubird for your team, managing connections, or need a shared investigation environment.
Neubird Desktop
Section titled “Neubird Desktop”A terminal-based AI assistant for hands-on database investigation.
Best for: Direct database investigation, local development, CI/CD integration, engineers who prefer working in the terminal.
Key capabilities:
- Connect directly to PostgreSQL databases for deep investigation
- Natural language queries translated to SQL with full transparency
- Health assessments with structured reports (
/healthcommand) - Pipe mode for non-interactive scripting and automation
- Local learnings system that improves investigation quality over time
- Custom prompts for tailoring investigation strategies per project
Start here if: You need to investigate database-level issues, want a local tool that learns your schemas, or need to integrate investigation into CI/CD pipelines.
MCP Server
Section titled “MCP Server”Connects AI assistants to Neubird via the Model Context Protocol.
Best for: Developers who live in their editor and want to investigate incidents without context-switching.
Key capabilities:
- 43 tools covering the full incident lifecycle (projects, connections, investigations, instructions, analytics)
- Works with Claude Code, Cursor, GitHub Copilot, and any MCP-compatible client
- Investigate alerts and get RCA directly in your coding environment
- Manage projects, connections, and instructions programmatically
- Track MTTR, time saved, and investigation quality scores
Start here if: You use Claude Code, Cursor, or GitHub Copilot and want to bring Neubird’s investigation capabilities into your development workflow.
Comparison
Section titled “Comparison”| Capability | Platform | Desktop | MCP Server |
|---|---|---|---|
| Incident investigation | ✅ | ✅ | ✅ |
| Root cause analysis | ✅ | ✅ | ✅ |
| Connection management | ✅ | — | ✅ |
| Project management | ✅ | — | ✅ |
| Automated alert response | ✅ | Via pipe mode | Via AI assistant |
| Health assessments | — | ✅ | — |
| Database direct access | — | ✅ | — |
| Local learnings | — | ✅ | — |
| Custom prompts | — | ✅ | — |
| Team collaboration | ✅ | — | — |
| Editor integration | — | — | ✅ |
| CI/CD integration | — | ✅ | ✅ |